Privacy Policy

1. Introduction

Welcome to MapleStoryBot ("we", "us", "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ("Site") and use our software and services ("Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use the service.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, email address, and payment information (e.g., credit card details, processed by our third-party payment processor), that you voluntarily give to us when you register for an account or purchase a subscription.
• Derivative Data: Information our servers automatically collect when you access the Site or Service, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site. If you use our software, we may also collect usage data, crash reports, and hardware information necessary for providing and improving the Service.
• Financial Data: Information related to your payments and subscription, such as subscription status, plan details, billing dates, and the last four digits of your payment card. We do not store full credit card numbers; this is handled by our payment processor (e.g., Stripe).
• Data From Third Parties: We may receive information about you from third parties, such as our authentication provider (e.g., Supabase Auth) or payment processor, necessary to provide the Service (e.g., user ID, email, subscription status).

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Create and manage your account.
• Process your payments and manage your subscription.
• Email you regarding your account or order.
• Provide and improve the Service, including troubleshooting and support.
• Monitor and analyze usage and trends to improve your experience with the Site and Service.
• Notify you of updates to the Service.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Comply with legal obligations.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (e.g., Stripe), data analysis, email delivery, hosting services (e.g., Vercel), customer service, and authentication (e.g., Supabase).
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell your personal information.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via our Discord server.

8. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13 (or other age as required by local law). If we learn that we have collected personal information from a child under the relevant age without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under the relevant age, please contact us.

9. Third-Party Websites

The Site and Service may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site or Service, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website.

10. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site and Service to help customize and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have questions or comments about this Privacy Policy, please contact us via our Discord server.